Welcome to zippybox.in, the online store of Zippybox, Ahmedabad. By using this website or placing an order, you agree to these Terms & Conditions.
Products and prices
We sell our own made-in-India brands, including AMBRAM clothing and ZIPPYFOX wooden toys. All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise. Product colours may look slightly different on screen. We try to keep prices and stock information correct; if an error is found after you order, we will contact you and you may cancel for a full refund.
Orders
An order is confirmed once you receive our order confirmation. We may cancel an order if a product is out of stock, the price was shown incorrectly, or the order appears fraudulent. If you have already paid, we will refund the full amount to your original payment method.
Payments
Online payments are processed by Razorpay. We do not store your card or bank details. Cash on Delivery orders carry a ₹50 COD charge, shown at checkout.
Shipping, returns and refunds
Please read our Shipping Policy and Return & Refund Policy.
Use of this website
All content on this website, including product photos, text and logos, belongs to Zippybox and may not be copied or used without our written permission. AMBRAM and ZIPPYFOX are brands of Zippybox.
Liability
To the extent allowed by law, our liability for any order is limited to the amount you paid for that order.
Governing law
These terms are governed by the laws of India. Any dispute will be subject to the courts of Ahmedabad, Gujarat.
Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020, customers may contact our Grievance Officer: Ravi Sharma, Zippybox, FF4, Rajyog Complex, Near Nirman Tower, RC Technical Road, Chandlodiya, Ahmedabad, Gujarat – 382481. Email: info@zippybox.in | Phone / WhatsApp: +91 9106717430. We acknowledge complaints within 48 hours and aim to resolve them within one month.
Changes
We may update these terms from time to time. The latest version will always be on this page.